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About us

We help growing businesses do more without hiring more.

UpScale Automation builds bespoke automation for SMEs. We map how your work really runs, fix what's broken, build what's worth building and support it once it's live.

Two people looking up a path that climbs in steps, with more work handled at each level

Why we started

Large companies are racing to automate. They're investing billions in AI, with the belief that one day it will let them cut delivery costs and lock smaller competitors out on price.

We don't accept that. We believe the future healthy economy belongs to smaller firms: small enough to move quickly, take bold decisions and put new technology to work before the big players can.

So we partner with those firms. We help them see where their time goes, take the routine work off their people, and grow without adding a hire for every new customer.

What we believe

  • Fix the process first

    Automating a bad process just makes the mess faster. We improve the work before we automate it.

  • Say when it isn't worth it

    If an automation won't pay, we tell you. The map is useful either way.

  • Keep people in control

    Automation takes the routine work. Decisions that need judgement stay with your team.

  • Measure what it returns

    We count successful work, not clicks, and label what's estimated and what's measured.

Two people reading a process map that becomes the road ahead

The MIDAS method

How we work

  1. Model

    A week on site with your team, mapping how the work really runs: every handover, every exception.

  2. Identify

    We fix the broken steps and rank every automation by what it's worth. If nothing is worth building, we say so.

  3. Design

    The automations you choose, specified against your systems, with people kept in the loop where judgement matters.

  4. Automate

    Built within 60 days and tested for five against measures we agreed. You pay for the build when it passes.

  5. Scale

    Supported, measured and reviewed. Then we rerun the map and clear the next bottleneck.

The founders

Dan Beeston, CEO, Management Consultant Assoc ChMC
Iona Beeston, CCO, Commercial Solicitor

Co-founder · Process and delivery

Dan Beeston

CEO, Management Consultant Assoc ChMC

Designed operational and workflow frameworks for three years in financial services and field operations, and has built AI into operations since 2023. Maps the work and leads every build.

Co-founder · Commercial and legal

Iona Beeston

CCO, Commercial Solicitor

Spent three years acting for SMEs in commercial disputes, seeing where operations break and why the same problems come back. Owns contracts, data and risk on every build.

Ready to automate?

Book a 20-minute call. We'll tell you straight whether automation is worth it for your business.

Book a call